Merger and Acquisition in the TICET or Service Market – Important Aspects of ass Newly Developed Holistic Process Model Including a Benchmark Analysis
Maksim Saat, Jürgen Himmelsbach

Abstract
Despite the importance of Merger and Acquisition (M&A) empirical research studies and literature analyses show a surprisingly low success rate of implemented transactions in enterprises in the service sector. One reason for that might be the missing of a holistic model for national and international M&A processes which considers the special features of M&A transactions in the testing service market and the service sector market in general. Against this background the aim of the paper is to show important success factors of a newly developed holistic model for national and international M&A processes (transactions), especially for enterprises in the testing service market (TICET market) and the service sector market in general. This new holistic model important includes different success factors. The focus in this paper is the developed and implemented country analysis concept, the risk management concept and the role of innovation management for acquisitions. Moreover, the results of M&A transactions supported by the developed holistic M&A process model will be analysed, measured and objectivised with the help of a case study to demonstrate the usefulness of the model. As part of the case study the results of M&A transactions carried out by two big TICET companies are analysed. The presented success factors and individual measures can especially be used by enterprises from the testing service market and service market in general. This is of great importance due to the increasing worldwide consolidation rate of markets and consequently of enterprises especially before the background of the technology development in connection with increasing complexity. Therefore it can be expected that the future demand for sustainable M&A transactions will further increase.

Full Text: PDF     DOI: 10.15640/jibe.v5n1a4